Mintd Privacy Policy

Last Updated: [August 2026]

Mintd and Cairo Capital Securities respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you access or use the Mintd website, mobile application, products, and services.

By using Mintd, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Mintd is a digital investment and securities trading platform powered by Cairo Capital and operated by Cairo Capital Securities.

For purposes of applicable data protection laws, the entity responsible for processing your personal data will depend on the service you use and the relevant contractual relationship.

Where Cairo Capital Securities provides your brokerage or securities trading services, Cairo Capital Securities will process your information in connection with those services.

Other Cairo Capital entities may process information where they separately provide services to you.

2. Information We Collect

Depending on your interaction with Mintd and the services you use, we may collect the following categories of information.

Identity Information

This may include:

  • full name;

  • date of birth;

  • nationality;

  • national identification number or passport details;

  • copies or images of identification documents;

  • photograph;

  • signature; and

  • other information required to verify your identity.

Contact Information

This may include:

  • mobile number;

  • email address;

  • residential or correspondence address; and

  • other contact details.

Financial Information

This may include:

  • bank account information;

  • payment and deposit information;

  • source-of-funds information;

  • financial circumstances;

  • income or wealth information where required;

  • investment objectives;

  • risk profile; and

  • other information required for regulatory, suitability, or service purposes.

Investment and Transaction Information

We may process information relating to:

  • securities owned;

  • portfolio holdings;

  • orders;

  • executed transactions;

  • deposits and withdrawals;

  • account balances;

  • trading history;

  • watchlists;

  • investment preferences; and

  • other account activity.

KYC and Compliance Information

We may collect and process information required to satisfy legal and regulatory obligations, including:

  • identity verification results;

  • AML screening information;

  • sanctions screening;

  • politically exposed person screening where applicable;

  • source-of-funds information;

  • regulatory classifications;

  • suitability or appropriateness information; and

  • information required by regulatory or governmental authorities.

Device and Technical Information

When you use Mintd, we may automatically collect information including:

  • device type;

  • operating system;

  • application version;

  • IP address;

  • device identifiers;

  • browser type;

  • language settings;

  • login information;

  • timestamps;

  • crash information;

  • diagnostic information; and

  • security-related information.

Usage Information

We may collect information about how you interact with Mintd, including:

  • screens or pages viewed;

  • features used;

  • navigation activity;

  • interactions with content;

  • application performance; and

  • other usage analytics.

Communications

We may collect and retain communications between you and Mintd or Cairo Capital Securities, including:

  • customer-service interactions;

  • emails;

  • chat messages;

  • submitted forms;

  • complaints;

  • call records or recordings where legally permitted and appropriately notified; and

  • other correspondence.

3. How We Collect Information

We may collect information:

  • directly from you;

  • through the Mintd application or website;

  • during account registration;

  • when you contact customer support;

  • through Cairo Capital Securities or another Cairo Capital entity;

  • from banks and payment providers;

  • from identity-verification providers;

  • from the EGX, MCDR, regulators, or other financial-market infrastructure;

  • from legally permitted public sources;

  • from service providers acting on our behalf; and

  • automatically through your device or interaction with our digital services.

4. How We Use Your Information

We may process personal information to:

Provide Our Services

Including to:

  • create and manage your Mintd profile;

  • process your account application;

  • facilitate securities trading;

  • process deposits and withdrawals;

  • display portfolio information;

  • provide account statements and transaction records; and

  • deliver requested products and services.

Verify Your Identity

Including to:

  • perform KYC checks;

  • verify identification documents;

  • prevent impersonation and identity fraud; and

  • comply with account-opening requirements.

Meet Legal and Regulatory Obligations

Including to:

  • comply with FRA requirements;

  • comply with applicable capital-market rules;

  • satisfy AML and counter-terrorist-financing obligations;

  • respond to lawful regulatory or governmental requests;

  • maintain legally required records; and

  • support regulatory reporting and audits.

Protect Mintd and Our Clients

Including to:

  • prevent fraud;

  • detect suspicious activity;

  • maintain cybersecurity;

  • authenticate users;

  • investigate unauthorized access;

  • manage operational risks; and

  • enforce applicable agreements.

Improve Mintd

We may analyze information to:

  • understand how customers use Mintd;

  • improve functionality;

  • identify technical problems;

  • develop new features;

  • optimize user experience; and

  • measure application and website performance.

Communicate With You

We may use your contact information to provide:

  • account notifications;

  • security alerts;

  • transaction communications;

  • service announcements;

  • regulatory notices;

  • customer-support communications; and

  • other important account information.

Marketing

Subject to applicable law and your communication preferences, we may send information regarding Mintd, Cairo Capital products, educational content, events, features, or offers.

Where applicable, you may opt out of promotional communications.

You may continue to receive operational, security, regulatory, and account-related communications even if you opt out of marketing.

5. Legal Basis and Authorization for Processing

We process personal information where processing is permitted or required under applicable Egyptian law, including where necessary:

  • to perform a contract with you;

  • to take steps requested by you before entering into a contract;

  • to comply with legal or regulatory obligations;

  • for legitimate business and security purposes where legally permitted;

  • to establish, exercise, or defend legal rights; or

  • on the basis of your consent where consent is required.

Where we rely on consent, you may have the right to withdraw that consent, subject to applicable legal and regulatory requirements.

Withdrawal of consent will not affect processing that was lawfully undertaken before withdrawal.

Certain information is required for us to provide regulated financial services. If you decline to provide required information, we may be unable to open or maintain an account or provide particular services.

6. Sharing Your Information

We do not sell your personal information.

We may share information where necessary and legally permitted with:

Cairo Capital Entities

Information may be shared between relevant Cairo Capital entities for service delivery, compliance, administration, security, and other lawful purposes.

Regulators and Market Institutions

Information may be disclosed to relevant bodies where required, including:

  • the Financial Regulatory Authority;

  • the Egyptian Exchange;

  • Misr for Central Clearing, Depository and Registry (MCDR);

  • governmental or judicial authorities;

  • law-enforcement agencies; and

  • other bodies where disclosure is legally required.

Banks and Financial Institutions

Information may be shared with banks, payment providers, settlement institutions, custodians, and other financial institutions necessary to process transactions and provide services.

Service Providers

We may engage carefully selected service providers to perform functions including:

  • cloud hosting;

  • cybersecurity;

  • identity verification;

  • communications;

  • analytics;

  • customer support;

  • application development;

  • payment processing; and

  • other operational services.

Such providers may only process information in accordance with applicable contractual, confidentiality, security, and legal requirements.

Professional Advisers

Information may be disclosed where necessary to auditors, lawyers, accountants, consultants, and other professional advisers.

Corporate Transactions

If a relevant business is involved in a merger, acquisition, restructuring, financing, or transfer of business or assets, information may be disclosed as part of that transaction subject to applicable law and appropriate safeguards.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services and meet our contractual, regulatory, legal, tax, accounting, security, and record-keeping obligations.

Because Cairo Capital Securities operates in a regulated financial-services environment, certain records may be required to be retained after your account has been closed.

Applicable retention periods may differ depending on the type of information and the legal or regulatory requirement concerned.

When information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with applicable requirements and internal retention policies.

8. Information Security

We implement administrative, technical, organizational, and physical safeguards designed to protect personal information against:

  • unauthorized access;

  • unauthorized disclosure;

  • alteration;

  • loss;

  • misuse; and

  • destruction.

Measures may include encryption, authentication controls, access restrictions, monitoring, secure infrastructure, security testing, and employee confidentiality obligations.

No electronic system can be guaranteed to be completely secure. You are also responsible for maintaining the security of your device, credentials, passwords, PINs, and verification codes.

9. Cookies and Similar Technologies

The Mintd website and digital services may use cookies, software development kits, pixels, analytics technologies, or similar tools.

These technologies may be used to:

  • operate the Platform;

  • maintain sessions;

  • remember preferences;

  • improve performance;

  • understand usage;

  • measure marketing effectiveness;

  • prevent fraud; and

  • improve security.

Where required, users will be provided with appropriate choices regarding non-essential cookies or similar technologies.

10. Analytics and Advertising

We may use analytics and advertising technologies provided by third parties to understand Platform performance and the effectiveness of marketing campaigns.

Depending on your settings and applicable law, these providers may receive technical identifiers, usage information, or other limited information.

We will not knowingly provide third-party advertisers with your brokerage portfolio, transaction history, account balance, or identification documentation for the purpose of independently targeting advertising to you.

11. International Data Processing

Some technology or service providers used by Mintd may operate infrastructure outside Egypt.

Where personal information is transferred or processed internationally, Mintd and Cairo Capital Securities will apply appropriate safeguards and comply with applicable requirements governing cross-border transfers of personal data.

12. Your Privacy Rights

Subject to applicable Egyptian law and relevant exceptions, you may have rights relating to your personal data, including the right to:

  • request information about processing;

  • request access to personal information held about you;

  • request correction of inaccurate or incomplete information;

  • request deletion where legally permitted;

  • object to or restrict certain processing where applicable;

  • withdraw consent where processing depends upon consent; and

  • submit a complaint concerning the handling of your information.

Certain rights may be limited where retaining or processing information is necessary to satisfy financial regulatory, AML, legal, contractual, security, or record-keeping obligations.

13. Children’s Privacy

Mintd’s securities trading services are not intended for individuals who do not meet the applicable legal and regulatory requirements for opening an investment account.

We do not knowingly permit individuals who are legally ineligible to open a trading account through Mintd.

14. Third-Party Websites and Services

Mintd may contain links to external websites or services.

Those services operate under their own privacy policies and practices.

We encourage you to review their policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, operations, legal requirements, or regulatory obligations.

The latest version will be made available through Mintd.

Where required, we will notify you of material changes.

16. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact:

Mintd / Cairo Capital Securities

Customer Service: 17553

Privacy Email: help@cairocapitalgroup.com

You may also have the right to contact the competent Egyptian authority responsible for personal-data protection where applicable.